REGISTRATION
What
is Playdude?One
of India’s upcoming Fantasy Sports platforms,
Playdude allows
users to play Fantasy Cricket, Football, Kabaddi, Hockey and many more sports.
What
is Fantasy Gaming?
Fantasy
gaming is a type of online game where participants create virtual
teams of real players of a sport. These teams compete based on the
statistical performance of those players in actual matches.
How
do I sign up?
Can’t
get easier than this! Once you choose your sport, fill up a short
form.
How
many accounts can I create with one Number on Playdude?
Rules
are rules! Only one account can be associated with one Number on Playdude. Creating multiple accounts through a single user is
banned and violates our Fair Play Policy (Fair Play
Policy link)
Can
I update / edit my information?
OF
COURSE! Simply log into Playdude and click on ‘ Edit Profile ’
button where you can update/edit your name and contact info. BUT
REMEMBER, the team name chosen by you and the email ID registered
once cannot be changed.
No
confirmation received after Signing Up?
Well
there are two possibilities –
a)
It could have been marked as ‘ Spam ’ by your mailbox. Please check
your spam mail and mark the email from Playdude as ‘Not Spam’.
b)
You might have misstyped your email address during registration. For
any assistance, please reach out to us via our Contact Us (Link)
page.
PLAYING
How
do I play on Playdude?
Follow
these steps to play on
Playdude!
1 -
Register/Log into Playdude and choose your preferred sport
(Cricket/Football). You can always change to another sport after your
Log In.
2 -
Click on the ‘ Create Team ’ button on the upcoming match
you want to join and play. Contests open 48 to 96 hours before the
live match.
3 -
Create your Team of 11 players within an assigned budget using
various combinations to fit in your best 11 players.
4 -
Choose your Captain and Vice-Captain from the 11 players you have
selected.
5 -
Join free or cash contests. Cash contests let you win cash but may
require an entry fee, which can be paid through multiple payment
options like Credit Cards, Debit Cards, Net banking, PayTM and PayU
Money.
6 –
Create a contest and challenge your friends (cash or free rooms)
7 –
The moment the live match starts, the team you have selected starts
earning points based on actual performances of
the players in your selected team. Scores are updated in frequent
intervals during the live match.
8 –
Final rankings against earned points are listed once the match has
ended.
9 –
According to different contests and rooms you have participated in,
you will have different pay outs.
When
does a contest start on Playdude?
A
contest (cricket or football) on
Playdude starts as soon as the
deadline for the match ends. The deadline to final make changes to
your team is set 1 hour before the start of the match.
The
contest becomes live 48 to 96 hours before the actual match.
What
if one of my chosen players does not play in the match?
Select
carefully! Any player chosen by you who does not feature in the match
unfortunately does not get any points.
How
many players do I need to create a team?
Cricket
You
need to choose 11 players to create a team with 3-5 bowlers, 3-5
batsmen, 1-3 All-Rounders and 1 Wicket-Keeper.Football
You
need to choose 11 players to create a team with a minimum of 3-5
Midfielders, 3-5 Defenders, 1-3 Strikers and 1 Goalkeeper.
How
many players can be chosen from one team?
A
maximum of 7 players from one team can be chosen with the other
players coming from the other team (for cricket and football) and a
maximum of 3 in case of Badminton, Boxing & Tennis.
I have exhausted my credits before completing my team. How do I
complete it?
Well
that’s the test! You need to complete your squad within the virtual
credit limit assigned to you!
How
does a ‘ Captain ’ help my team?
A
Captain can be a game changer for your team! A Captain earns 2 times
the points and a Vice Captain earns 1.5 times the points the player
scores in Cricket & Football.
A
Captain earns 1.5 times the points in case of Badminton, Boxing &
Tennis.
Can
I make changes after I create a team?
Make
unlimited changes to your team any time before the deadline has
passed.
Can
I make changes to my team after the deadline has passed?
You
snooze you lose! You can only create and edit your team before the
deadline, which is set at 1 hour prior to the start of the match.
When
are the squads for matches updated on Playdude?
The
squads for matches featured on Playdude keep getting updated till
the deadline for that match as per the alerts received from our data
providers. Keep checking for such updates till the deadline for the
respective matches.
How
can I see my team's rank?
Click
on the ‘LIVE’ section under the ‘Contest’ tab where you can
see all the rooms you are playing in and in the same section you can
see your rank. These are updated frequently while the match is
on-going. Once the match is completed, you can find your contest and
rank under the ‘Completed’ Contest Section.
How
can I change my team’s name?
Like
mentioned earlier, please choose your team name after a lot of
thought as it’s permanent. Once chosen, you can’t change the name
of your team.
How
do I create multiple teams for the same contest?When
you are about to join another room of a contest you have already
joined, you get an option of making another team when you are about
to pay the entry fee.
You
can create and join multiple rooms with same or different teams
depending on the room rules.
Can
I choose which of my teams will compete in a room after joining (Team
1 or Team 2)?
Of
course! You can choose your team in a room (Choose Team 1 or Team 2
to compete), BUT ONLY TILL THE DEADLINE!
POINTS
AND SCORING
How
do I score points?
Your
points are dependent on the basis of your team’s performance in the
live match. So pick your best team combination to have a chance at
winning! Check out the ‘Fantasy Points
System’ (LINK) section on the ‘How
to play’ (LINK) page to know more.
When
do the points get updated?
Points
are usually updated within minutes of the live event happening. The
final points which includes your team’s total are calculated once
the match has finished. The winners and the winnings are declared and
distributed after our team has verified the points.
I
have created my team before the deadline but I can’t see any
points!
Points
are awarded/updated only after the live match has begun.
Which
website do you refer to update the points?
We
get live score updates from the reputed sports data provider and
points are calculated accordingly.
Also
Note –
The
position of the player will be as given by the Data Provider or
pre-decided in the roster while you are creating Teams. Points will
be calculated per the position defined in the contest roster.
For
example – If a player is termed as a batsman, bowler, all-rounder
or wicket keeper (cricket) and forward, mid fielder, defender or
goalkeeper (football), that player will be allocated the same
position in
Playdude.
Any
points offered to the Man of the Match?
Good
Question! But NO POINTS are offered to the Man of the Match!
However
in case of the Premier Badminton League, you get double the points if
your chosen player plays a Trump Match per the rules defined by the
League.
What
if there is a tie ?
When
there is a tie between 2 or more users, the prize money is equally
divided between the users.
Do
you consider points for a Super Over in a T 20 match?
We
do not consider the Super Over on Playdude. The runs/wickets scored
by the players are not considered in the records.
Do
you consider points for a Penalty Shootout?
We
do not consider a Penalty Shootout on
Playdude. The points scored
by the players are not considered in the records.
Ways
to cross check my team’s points?
Why
Not! Cross check your points by clicking on the ‘My Contests’
page and under that the completed tab matches tab. We believe in Fair
Play!
Rooms
What
are the different types of rooms I can join?
We
at Playdude offer a wide range of options for you to play – both
free and cash! From a minimum 2-member contest, the competitors in
the contest can keep growing!
We
recommend you play the free contests to first be sure about your
skills and then join the cash contests to reap rewards of your hard
work.
What
are public & private rooms?
Playdude helps you personalize your options where you can join ‘Public
Rooms’ which are open to all or create a ‘Private Room’ to
challenge your friends for the same contest privately by sending them
a Unique Joining Code. Only those who have the joining code can enter
your Private Room.
How
do I join a Room?
To
join a room, click on the ‘Lobby’ button and select a contest you
want to participate in!
Once
entering the contest, there will be multiple room options to select
from!
What
is a cash and a free room?
A
Cash room is where you participate by paying an entry fee and
compete with other users to win real money! The prize money will be
awarded to the user/ users who has/have the highest points in the
contest! The distribution of winning(s) is pre-defined for every room
and is listed in the rules/information section of every room.
In
a Free Room, you compete with other users for your own skill
test and bragging rights! Unlike cash rooms, there is no entry for
free rooms. You get to hone your skill and once confident about your
instincts, you can join cash rooms and win real cash.
How
do I know if a room has a single winner or more than one winner?
A
room with more than one winner or multiple winners will have the
number of winners specified under the ‘Winnings’ tab. The
distribution of prize money to winners is pre-defined for every room
and is listed in the rules/information section of every room.
How
many winners are there for rooms with multiple winners?
The
winners will vary from room to room. The information on number of
winners in a particular room is shown by clicking on the ‘Multiple
Winners’ tab and will be available as soon the contest is made
live.
What
happens if a match is abandoned?
If
the match is abandoned, the corresponding fantasy contest will be
cancelled and the entry fees will be fully refunded.
This
also includes scenarios where the real match is abandoned without a
single ball being bowled, as well as where the match is abandoned
after it has started.
NOTE
-
If
the real match has a result (i.e., ends in a win to either team or a
tie but not a "no result") even if not played out fully, we
will announce the results of the fantasy contest as per the fantasy
scorecard points accumulated.
What
happens if a match ends in a tie?
A
tied match is considered as a completed contest. We will announce the
results of the fantasy contest as per the fantasy scorecard points
accumulated. Just a reminder, bowl-outs and Super Overs in T-20s will
not be considered as part of the fantasy scorecard.
What
happens if a TEST MATCH is declared as drawn?
If
the test match is declared drawn with either team (and not
necessarily both) completing a single inning, the corresponding
fantasy contest will be considered to have completed and the entry
fees will not be refunded. The points will be awarded as per the
fantasy scorecard points accumulated.
What
if the room doesn’t fill up with the required number of
participants?
In
case of a cash/free room, the room will be cancelled and the entry
fee will be fully refunded to your account after the contest has
deadline has passed (1 hour before the match). The rooms marked
‘Guaranteed Rooms’ require a minimum of 2 participants only.
My
rank keeps going up and down during a match! Why?
Your
chosen players’ performance during a live match dictates the points
you or your opponents score during that period resulting in the rise
or fall of your rank in a room.
Can
I view my opponent’s teams?
Yes
you can! The teams of your opponents are kept private up till the
deadline. You can view their teams after the deadline has passed in
compliance with our Fair Play policy (Hyperlink).
How
do you decide the winner of a contest?
The
team that scores the highest points at the end of the match will be
announced as the winner of that contest.
Why
do you charge me a fee to enter a contest?
While
we provide you with a platform to access rooms and play our contests,
we also need to keep improving our services to you and make your
experience even more enjoyable!
However,
the entry fee will be credited back to your Playdyude account in
case of cancelled matches due to abandoned matches. (Please check the
FAQ for ‘What happens if an ODI/T20 match is abandoned?’)
CASH
PRIZES
How
will I be informed if I win a Cash prize?
Rankings
and points will regularly be updated and displayed during and at the
end of every match. If you win any cash contest, the winnings will be
credited automatically to your registered Playdude wallet within 24
hours from the end of the contest. All cash prizes are subject to
TDS, if the individual cash prize exceeds Rs 10,000, as per Govt.
regulations.
When
will the winnings be distributed?
If
you win any cash contest, the winnings will be credited automatically
to your registered Playdude wallet within twenty four hours from
the end of the contest.
After
personally verifying the fantasy scorecard with our live cricket
feed, the points and scores are updated after every match. This might
take some time but better late than never! Only after we are sure
that all points and scores are accurate, the final points are updated
and winners are declared.
Does
the amount in my Winnings Account have any expiry date?
No,
there is no expiry for you winnings on PlayDude. However, we do have
a timeline for Bonus Cash to be deducted from your Playdude Wallet
(If user is inactive for 90 days)
In
case no bank account is provided or you have failed to complete the
verification for the Playdude account, the amount would stand
forfeited by Playdude. Hence it’s important that you get your Playdude account verified as soon as possible. Please check our
Terms & Conditions for detailed information on this aspect.
ACCOUNT
BALANCE
How
do I check my Playdude Account Balance?
You
can always see your
Playdude account balance/ account passbook in
your wallet section with a detailed break-up of your inward/ outward
transactions.
How
can I add money?
No
rocket science! Click on ‘Add Fund’ in your wallet section and
you will be guided through the entire payment process. If you have
any payment related queries, please feel free to reach us from the
Contact Us page. As of now, you can add
money to your
Playdude prepaid wallet by paying through INR Account
Debit Cards, Credit Cards, Net banking, PayTM and PayU Money.
Is
it safe to pay through your website?
Absolutely!
To ensure that all payments are safe and secure, we use reputed and
verified third party payment gateways that have multiple security
checks and comply with every single law on online transactions.
How
do I get notification for my transaction?
For
all transactions that go through, you can check them in the
Transaction history of your PlayDude's wallet and it usually shows
immediately.
What
if my account balance is incorrect?
Well…Now
that’s unusual. For any account related queries, feel free to reach
us from the Contact Us (LINK) page.
What
if the payment is deducted from my account and not updated in the Playdude account?
We
assure you transparency! A common reason for this is a delay in
communication from the bank’s end, or if there’s an interruption
when the transaction is being processed.
If
such a situation arises, our admin adds the money to your PlayDude
wallet manually.
Reach
out to us from our Contact Us (LINK)
with a screenshot of the transaction error so that we can guide you
further.
Can
I withdraw money from my ‘Unutilized’ Account (Deposits)?
The
amount deposited in your ‘Unutilized’ Account can only be used to
join contests on
Playdude. This cannot be withdrawn to your bank
account for any reason whatsoever.
What
is Cash Bonus and how can I get it?
The
Cash Bonus is a special feature on Playdude. You can earn a cash
bonus as joining bonus or by inviting your friends to Playdude.
Check out our ‘Refer a Friend’ page for further details on
how you can earn a cash bonus.
Remember,
you can use your cash bonus to join any public cash contests but you
won’t be able to join any private contests with the same.
Can
I withdraw my Cash Bonus?
The
amount earned in your ‘Cash Bonus’ can only be used to join
public rooms (with minimum 10 users) on
Playdude. This cannot be
withdrawn to your bank account for any reason whatsoever.
VERIFICATION
How
important is verification to join Contests on Playdude?
You
can join Contests even without verifying your account but when you
win Cash Contests, your winnings will be deposited in your Playdude
account. Verification is compulsory before you can make withdrawals
from your Playdude account to your bank account.
How
do I get my Playdude account verified?
Here
is a step-by-step guide on How to verify your details.
How
to verify e-mail address?
Step
1 – Click on the More Button on the Bottom Right Corner
Step 2 –
Go To My Profile
Step 3 – Click on Edit Profile on the Top Right
Corner
Step 4 – Enter your Email Address and click on Send
OTP
Step 5 – Enter
the OTP that you have received on your email and click on
Verify.
How
to verify phone number?
Step
1 - Click on the
More Button on the Bottom Right Corner
Step 2 - Go
To My Profile
Step 3 - Click
on Edit Profile on the Top Right Corner
Step 4 -
Enter your mobile number and click on "Send OTP"
Step 5
- Enter the OTP that you have received on your phone and click on
Verify.
How
to upload PAN Card?
Step
1 – Click on the More Button on the Bottom Right Corner
Step 2
– Go To My Profile
Step 3 – Click on Edit Profile on the Top
Right Corner
Step 4 – Enter your PAN number
Step 5 – Upload
an Image of your PAN Card
Why
do I need a PAN Card verification on Playdude?
Playdude is one of the few Fantasy Sports Platforms in India where you can
win real cash legally! Your withdrawals on
Playdude involve
transfer of money from your
Playdude account to your bank account,
and hence PAN Card becomes a mandatory requirement as a proof of
identity.
Why
did my verification fail?
Some
of the most common reasons for your verification to fail are
mentioned below -
1
- PAN Card (mandatory) is not uploaded as id proof for verification
*
Your withdrawals on
Playdude involve transfer of money. Therefore,
PAN Card is mandatory to get your
Playdude account verified. We
request you to upload a clear image of your PAN Card.
2
- PAN number on the card does not match with the PAN number entered
during verification request
*
We recommend you to cross check the PAN number that you have typed to
avoid errors
3
- Date of Birth on the PAN Card does not match with the Date of Birth
on your Playdude account
*
Please make sure that you enter the exact Date of Birth on the
verification request, as it appears on the PAN Card
4
- Name on the PAN Card does not match with the name on the bank
account
*
You can withdraw money from your
Playdude account only to your own
bank account. Hence, the name on the PAN Card and bank account need
to match.
5
- IFSC code provided in the bank details is incorrect/belongs to a
different bank branch than the one mentioned for verification
purposes.
*
If you provide the wrong IFSC code, your money could be transferred
to someone else's account. So, make sure you enter the correct code.
You can find the IFSC code in your cheque book, passbook or bank
statements. If you're not sure, please contact your bank to get the
correct code.
6
- The documents uploaded by you are not clear/visible
*Clear
documents won’t harm anybody! Please help us by uploading clear
documents so that we can verify your details quickly.
7
- Bank account number entered in verification request does not match
with account number appearing on the uploaded proof.
*
We don’t want your earned money going to someone else’s account!
So please ensure that you enter the exact bank account number in the
verification request, as it appears on the bank account proof.
WITHDRAWALS
How
do I withdraw money from my Playdude Account?
You
can only withdraw your
Playdude once your account is verified (this
is one time process)
Once
your account is verified, you can withdraw the desired amount (min.
Rs.50 and max. Rs.2,00,000 at a time) and it will be deposited
into your bank account within 24 hours.
What
bank account details do I need to provide for
withdrawal/verification?
We
need to know that the money is going to the right person! So, we need
you to provide the following bank account details: Name of the bank,
Name of the branch, Name of account holder, account no. and IFSC
code.
LEGALITY
Is
the paid version of Fantasy Cricket legal in India?
Yes,
please review the Legality section on our website for more details.
Am
I allowed to play if I’m under the age of 18?
No,
Playdude is strictly for users who are at least 18 years of age.
Do
I have to pay taxes when I withdraw money to my bank account?
Taxes
are deducted at source wherever applicable and paid out by us, as per
the Income Tax Act 1961. Winners will be provided TDS certificates in
respect of such tax deductions, if applicable. However, you shall be
responsible for payment of any other applicable tax, including but
not limited to, income tax, gift tax, etc. in respect of the Cash
Prizes money won. If you have any queries regarding taxation, we
strongly suggest that you consult with a tax expert. For more
information please check our Terms and Conditions.
What
are the taxes applicable if I win more than Rs.10,000?
As
per the Income Tax Act 1961, if your individual winnings for a single
Contest are more than Rs.10,000, tax of 30.9% will be deducted. The
remaining amount (69.10%) will be credited to your winnings balance.
For e.g. If you win Rs.1,00,000, tax of Rs.30,900 will be deducted
and your actual winnings are Rs.69,100.
FAIR PLAY
VIOLATIONS
What
is not allowed on Playdude?
We
are very strict about certain rules and don’t mind taking extreme
steps if rules are not followed. Here are some of them.
- Creation
of multiple accounts by one user
- Creation
of multiple accounts by misusing a referral code to get cash bonus
- Submission
of fake documents or uploading someone else's documents
Member
Personnel and their immediate relatives (including their parents,
siblings, spouses and children) will not participate in any
pay-to-play fantasy sports contest,with other users, offered by the
Member.
PAYMENTS
How
safe is it to enter my card details on Playdude?
We
are very careful with your details and we do not store your
credit/debit card details with us, including your CVV number. We only
work with trusted third party payment gateways with 3D secure
authentication to guarantee safety & security of all your
financial transactions.